After logging in to 8upd, click the profile icon at the top right and go to the "My Account" section. There you'll find two separate tabs — "Bet History" and "Transaction History".
In Bet History, you can see: which match you bet on, how much you wagered, the odds at the time, whether you won or lost, and the date and time the result was settled. You can filter by date — search by the last 7 days, 30 days, or a custom date range.
Your transaction history contains a complete record of all deposits, withdrawals, and bonus credits. Each transaction has a unique reference number — if a dispute ever arises, sharing this number with support allows for quick verification. History is generally stored for up to 12 months.
In Bet History, you can see: which match you bet on, how much you wagered, the odds at the time, whether you won or lost, and the date and time the result was settled. You can filter by date — search by the last 7 days, 30 days, or a custom date range.
Your transaction history contains a complete record of all deposits, withdrawals, and bonus credits. Each transaction has a unique reference number — if a dispute ever arises, sharing this number with support allows for quick verification. History is generally stored for up to 12 months.
There are three main ways to get support on 8upd:
1. Live Chat (Fastest): Click the chat icon at the bottom right of any page to instantly connect with a Bangla-speaking support agent. The average first response time is 2 minutes. Available 7 days a week, 24 hours a day.
2. Email Support: For complex issues or document submissions, email us at support@8upd.best. Detailed responses are typically delivered within 2–6 hours. Email is the most effective channel for KYC matters, large withdrawal disputes, or account verification.
3. App Notifications: For deposit or withdrawal issues, automatic updates are pushed through the app. You will receive a push notification once the issue has been resolved.
When contacting support, providing your account ID, a description of the issue, and the relevant transaction number (if applicable) will help get your problem resolved much faster.
1. Live Chat (Fastest): Click the chat icon at the bottom right of any page to instantly connect with a Bangla-speaking support agent. The average first response time is 2 minutes. Available 7 days a week, 24 hours a day.
2. Email Support: For complex issues or document submissions, email us at support@8upd.best. Detailed responses are typically delivered within 2–6 hours. Email is the most effective channel for KYC matters, large withdrawal disputes, or account verification.
3. App Notifications: For deposit or withdrawal issues, automatic updates are pushed through the app. You will receive a push notification once the issue has been resolved.
When contacting support, providing your account ID, a description of the issue, and the relevant transaction number (if applicable) will help get your problem resolved much faster.
There are two ways to temporarily suspend your account on 8upd — a Cool-Down Period and Self-Exclusion.
Cool-Down Period (Temporary Break): Log in and go to Account Settings, then find the "Cool-Down Period" option under the "Responsible Gaming" section. Choose a break of 7, 14, or 30 days. During this period, you will not be able to log in or place any bets. Once the period ends, your account will be reactivated automatically.
Self-Exclusion (Long-Term Break): You can exclude yourself for 6 months to 5 years, or permanently. Self-exclusion takes effect immediately. For time-based exclusions, to reactivate your account after the period ends, you must submit a request to support@8upd.best and wait an additional 30 days.
In both cases, your account balance is preserved and returned to you once the break period ends. If you have trouble managing this from Settings, the support team is happy to assist.
Cool-Down Period (Temporary Break): Log in and go to Account Settings, then find the "Cool-Down Period" option under the "Responsible Gaming" section. Choose a break of 7, 14, or 30 days. During this period, you will not be able to log in or place any bets. Once the period ends, your account will be reactivated automatically.
Self-Exclusion (Long-Term Break): You can exclude yourself for 6 months to 5 years, or permanently. Self-exclusion takes effect immediately. For time-based exclusions, to reactivate your account after the period ends, you must submit a request to support@8upd.best and wait an additional 30 days.
In both cases, your account balance is preserved and returned to you once the break period ends. If you have trouble managing this from Settings, the support team is happy to assist.
8upd uses multiple layers of protection to keep your personal information and funds secure:
Data Encryption: Every login session and data transfer is secured with 256-bit TLS encryption — the same standard used by banking websites.
Password Security: Your password is never stored in plain text — it is hashed using the bcrypt algorithm. Even 8upd staff cannot view your password.
Fund Security: Member funds are held in a separate account from the company's own operating funds, ensuring your money stays protected even in unexpected circumstances.
Personal Information: Under 8upd's privacy policy, your information is never sold to third parties. KYC data is used solely for identity verification purposes. To learn more, Privacy Policy View the page.
For added security, enable two-factor authentication (2FA) in your Account Settings — you'll receive an SMS OTP on your phone each time you log in.
Data Encryption: Every login session and data transfer is secured with 256-bit TLS encryption — the same standard used by banking websites.
Password Security: Your password is never stored in plain text — it is hashed using the bcrypt algorithm. Even 8upd staff cannot view your password.
Fund Security: Member funds are held in a separate account from the company's own operating funds, ensuring your money stays protected even in unexpected circumstances.
Personal Information: Under 8upd's privacy policy, your information is never sold to third parties. KYC data is used solely for identity verification purposes. To learn more, Privacy Policy View the page.
For added security, enable two-factor authentication (2FA) in your Account Settings — you'll receive an SMS OTP on your phone each time you log in.
The minimum deposit amount on 8upd is ৳200 — this applies across all three payment methods: bKash, Nagad, and Rocket. The maximum amount for a single deposit is ৳1,00,000.
There are no additional fees for deposits — if you deposit ৳200, the full ৳200 is credited to your account. Deposits are usually processed within 5 minutes, though it may take up to 15 minutes in some cases.
Minimum withdrawal amount ৳500. Before making your first withdrawal, you'll need to complete KYC — upload photos of the front and back of your NID along with a selfie from your Account Settings. KYC approval typically takes within 24 hours.
Please note: A 100% Welcome Bonus is available on your first deposit (up to ৳5,000). So if you deposit ৳200, you'll receive an additional ৳200 bonus — giving you ৳400 to start with.
There are no additional fees for deposits — if you deposit ৳200, the full ৳200 is credited to your account. Deposits are usually processed within 5 minutes, though it may take up to 15 minutes in some cases.
Minimum withdrawal amount ৳500. Before making your first withdrawal, you'll need to complete KYC — upload photos of the front and back of your NID along with a selfie from your Account Settings. KYC approval typically takes within 24 hours.
Please note: A 100% Welcome Bonus is available on your first deposit (up to ৳5,000). So if you deposit ৳200, you'll receive an additional ৳200 bonus — giving you ৳400 to start with.
8upd is an internationally licensed online betting and casino platform. There are several ways to verify the platform's credibility:
License & Regulation: 8upd operates under a recognized jurisdiction and undergoes regular third-party audits. Game outcomes are determined by RNG (Random Number Generator) technology — ensuring no manipulation is possible.
Transparent Payment System: Over 500,000 members regularly make deposits and withdrawals. Withdrawal disputes are rare, and all valid claims are settled promptly.
Gaming Partners: 8upd works with world-renowned gaming providers such as Evolution Gaming and Pragmatic Play — providers that exclusively partner with trusted, verified platforms.
Responsible Gaming: 8upd strictly follows responsible gaming policies — a hallmark of honest, sustainably operated platforms. To learn more, Responsible Gaming View the page.
License & Regulation: 8upd operates under a recognized jurisdiction and undergoes regular third-party audits. Game outcomes are determined by RNG (Random Number Generator) technology — ensuring no manipulation is possible.
Transparent Payment System: Over 500,000 members regularly make deposits and withdrawals. Withdrawal disputes are rare, and all valid claims are settled promptly.
Gaming Partners: 8upd works with world-renowned gaming providers such as Evolution Gaming and Pragmatic Play — providers that exclusively partner with trusted, verified platforms.
Responsible Gaming: 8upd strictly follows responsible gaming policies — a hallmark of honest, sustainably operated platforms. To learn more, Responsible Gaming View the page.
Yes, in addition to cricket, 8upd offers betting on football, tennis, basketball, badminton, kabaddi, and more than 20 other sports. Here are the steps to start betting on football:
Step 1 — Go to the Sports Section: After logging in, click "Sports" in the navigation bar. A list of all sports will appear on the left — click on football to proceed.
Step 2 — Select a Tournament & Match: You'll find hundreds of tournaments including the Premier League, La Liga, Serie A, Bundesliga, and Champions League. Click on any match to view all available markets.
Step 3 — Choose a Market & Place Your Bet: A variety of markets are available — match result (1X2), Both Teams to Score (BTTS), Over/Under goals, and Handicap. Click your preferred odds to add them to the bet slip, enter your stake, and hit "Confirm Bet".
You can bet on live matches in the "In-Play" section, where all ongoing matches are listed and odds update every minute. For more details, Sports View the page.
Step 1 — Go to the Sports Section: After logging in, click "Sports" in the navigation bar. A list of all sports will appear on the left — click on football to proceed.
Step 2 — Select a Tournament & Match: You'll find hundreds of tournaments including the Premier League, La Liga, Serie A, Bundesliga, and Champions League. Click on any match to view all available markets.
Step 3 — Choose a Market & Place Your Bet: A variety of markets are available — match result (1X2), Both Teams to Score (BTTS), Over/Under goals, and Handicap. Click your preferred odds to add them to the bet slip, enter your stake, and hit "Confirm Bet".
You can bet on live matches in the "In-Play" section, where all ongoing matches are listed and odds update every minute. For more details, Sports View the page.